Orders are shipped once a week, usually on Fridays or Saturdays. They are shipped from Stockholm, Sweden, using PostNord or DHL as carriers.
All prices are stated in Swedish krona (SEK).
- SHIPPING PRICES & DELIVERY TIME
STUDIO PICK-UP : FREE !
If you re in Stockholm, you have the possibility to pick up your order at the studio where I work.
Simple use the code STUDIO at checkout. I will then contact you directly to set a time when you can pick-up your order.
SWEDEN : 50 SEK for posters / 95 SEK for ceramics, or ceramics and posters together (unless specified on product page)
Expected delivery time : 2-3 working days
EUROPE : 75 SEK for posters / 145 SEK for ceramics, or ceramics and posters together (unless specified on product page)
Expected delivery time : up to 7 working days
REST OF THE WORLD : 100 SEK for posters / 200 SEK for ceramics, or ceramics and posters together (unless specified on product page)
Expected delivery time : 2 weeks or more
NB : All the cost mentioned are flat rates based. Meaning that whether you buy 1 or 2 products, the cost stay the same.
- DUTIES & TAXES
If you leave outside of the European Union, custom duties and fees will apply and are the responsibility of the recipient.
Shipment are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.
If you refuse a shipment, you are responsible for the original shipping charges, any import fees incurred on the package, as well as the cost of returning the package to me. This amount will be deducted from your refund.
Ceramic are very fragile. If you receive a broken or damaged shipment (this goes for posters too), please take photos of the parcel and its content, and contact me immediately at firstname.lastname@example.org
I will replace any damaged pieces free of charge, as long as there are in stock, or you will get a refund.
- RETURN POLICY & REFUND
Once you receive your parcel, you will have 14 days from the day of reception to return a product, given that it is unused and in its original contain.
The original shipping charges are non-refundable unless the goods are damaged or incorrect.
In case of return, it is the customer's responsibility to pay the shipping freight and provide the return label.